Financial Insurance & Risk Management Services, LLC.

Automated Automobile Insurance Tracking

Take advantage of insurance tracking and management systems specifically designed to provide sophistication and flexibility to help lenders accomplish their goals and objectives. We have worked with numerous auto finance companies and dealers to deliver an easy-to-use insurance tracking platform and competitive coverage solutions for seamless protection of vehicular assets when not in your possession.

Experienced employees leverage technological and operational expertise to ensure lender objectives are met. These objectives may include accurate and timely updating of borrower’s insurance status, reducing operating expenses, identifying and reducing uninsured loans, reducing repossession losses, optimizing borrower acceptance and minimizing false placements.

Service Levels

  • Insurance tracking
  • Insurance tracking and borrower notification

  • Insurance tracking, borrower notification and lender placed coverage

Benefits

  • Competitive pricing for all products, services, and customizable features
  • Knowledgeable and courteous call center agents available 8:30 am to 6:00 pm EST, Mon-Fri
  • Toll Free Fax lines for agents and customers available 24 hours a day
  • Email addresses included on all letters to facilitate receipt/confirmation of coverage
  • Customizable letter schedules to maximize the effectiveness of the notification and minimize false notifications

Features

  • Online, real-time access to all borrower’s tracking and insurance information via SUI website interface using SSL
  • All historical information is maintained and available through the website interface
  • Web-based availability to view scanned images of paper insurance documents received from borrowers
  • Paperless Electronic Data Interchange partnership interfaces with most major and several smaller personal lines underwriters to reduce your mail handling volume
  • Document management services and secure on-site document shredding

  • Secure FTP servers available to transfer information

  • Following specific state regulations where needed
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Firm Serv

Financial Insurance & Risk Management Services, LLC.

Founded in 1979, FirmServ has grown from a small regional provider to a nationwide leader in insurance tracking and protection solutions.

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